1. Introduction & Scope
Bj bet (bjbet.xyz) places the highest priority on user privacy. This privacy policy explains what personal information we collect when you use our website or mobile app, why we collect it, and how it is processed.
This privacy policy applies to all services, products, and platforms operated by bj bet. By using our platform, you are deemed to have accepted the terms of this policy. We adhere to international standards for privacy protection and comply with applicable data protection regulations in Bangladesh.
We believe transparency is the foundation of trust. That is why this privacy policy is written in plain English so that our users can easily understand every aspect of it.
2. What Data We Collect
Various types of information are collected automatically or directly during registration, login, and gaming activity on the bj bet platform. Full details are provided below.
| Types of Data | Example | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form |
| Contact Details | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad number, transaction history | Payment Gateway |
| Device Information | IP address, browser type, operating system | Automatic |
| Gaming Information | Betting history, game preferences, login timestamps | Automatic |
| Contact Information | Support chat logs, complaint details | Support System |
During KYC (Know Your Customer) verification, we may request a photo of your national ID card, passport, or driving licence. These documents are collected solely to verify your age and identity, and are kept secure on encrypted servers.
- We do not collect sensitive information such as religion, political opinions, or health data.
- Collection of data from individuals under 18 is strictly prohibited.
- You have the right to withhold information you do not wish to share — though some services may be limited as a result.
3. How Your Data Is Used
Bj bet uses your information only for specific, legitimate purposes. We never misuse your data without your consent. Below are the core purposes for which we use your information.
- Account Management: To support registration, login, password resets, and overall account security.
- Payment Processing: To process deposits and withdrawals and to prevent fraud.
- Customer Support: To provide prompt and effective resolution of your complaints or queries.
- Promotional Communications: To send you offers, bonuses, and updates with your consent (you can unsubscribe at any time).
- Legal Obligations: To comply with applicable laws and respond to lawful requests from government authorities.
- Responsible Gaming: To identify signs of gaming addiction and intervene at the right time.
- Platform Development: To analyze user experience and improve service quality.
5. Data Security Measures
Bj bet follows the highest industry standards for technical and organisational data protection. Our security measures are regularly updated and audited.
- 256-bit SSL/TLS Encryption: All website and app connections are encrypted.
- AES-256 Encryption: Sensitive data stored in the database is kept in encrypted form.
- Two-Factor Authentication (2FA): OTP-based two-factor authentication for added account security.
- Firewall & DDoS Protection: Advanced security layers to protect against server-level attacks.
- Regular Security Audits: Third-party experts conduct regular vulnerability assessments.
- Limited Access Policy: Only authorized personnel can access data on a need-to-know basis.
Why your data is completely safe with bj bet
End-to-End Encryption
256-bit SSL encryption is active end-to-end, from your device all the way to our servers.
KYC Verification
The identity verification process is secure and encrypted — your documents are never shared with third parties.
Zero Data Sales Policy
Under no circumstances does bj bet sell or rent your personal information — that is our core commitment.
Limited Retention Period
No data is retained beyond the specified period after account closure. Unnecessary data is deleted automatically.
Regular Security Audits
An independent cybersecurity team audits our systems and submits a report every quarter.
Full Transparency in Your Language
All privacy policies are written in plain, clear English — so nothing is left ambiguous and you can fully understand your rights.
7. Your Rights
As a bj bet account holder, you retain the following rights over your personal information. To exercise any of these rights, contact our support team at any time.
In cases involving legal obligations, fraud investigations, or dispute resolution, certain data may be temporarily retained despite your request. You will be provided with a detailed explanation in such cases.
8. Data Retention & Deletion
Bj bet does not retain any data longer than necessary. Different types of information have separate retention periods defined accordingly.
| Types of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Law |
| Support Chat Logs | 2 Years | Service Quality Improvement |
| Analytics Data | 1 Year (Anonymized) | Platform Development |
| Marketing Information | Until consent is withdrawn | Promotional Activities |
When the retention period expires, data is securely deleted or fully anonymized. Removal from backup systems may take up to 90 days.
Find answers to the most frequently asked questions here